Responsible Gaming
Gaming Should Be Entertainment
At Rocket Play Casino, we believe that online gaming should be enjoyable entertainment only. Gambling should never be viewed as a way to earn money, solve financial problems, or generate income. Always gamble within your means and only with money you can afford to lose.
We are committed to promoting responsible gaming practices and supporting the wellbeing of our players in Australia and beyond.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to access and use Rocket Play Casino. We strictly enforce age verification to protect minors from gambling harm.
If you are under the legal age for gambling in your region, please do not attempt to access our services. We reserve the right to request proof of age at any time.
Warning Signs of Problem Gambling
Please be aware of the following warning signs that may indicate problem gambling:
- Chasing Losses: Continuing to gamble to recover money you've lost
- Hiding Your Gambling: Being secretive about how much time or money you spend gambling
- Neglecting Responsibilities: Missing work, school, or family commitments due to gambling
- Increasing Amounts: Needing to gamble with larger amounts to achieve the same excitement
- Loss of Control: Unable to stop or reduce your gambling despite wanting to
- Borrowing Money: Taking loans or borrowing to fund gambling activities
- Emotional Distress: Feeling anxious, irritable, or depressed when not gambling
- Relationship Problems: Conflicts with family or friends about your gambling
- Financial Difficulties: Struggling with bills or debt due to gambling losses
- Lying About Gambling: Deceiving others about the extent of your gambling
If you recognise any of these signs in yourself or someone you know, it's important to seek help immediately.
Self-Help Tools & Player Protections
Rocket Play Casino offers several tools to help you maintain control over your gaming:
Deposit Limits
Set a maximum amount of money you can deposit within a specified period (daily, weekly, or monthly). Once the limit is reached, you cannot deposit further funds until the period resets.
Loss Limits
Establish a maximum amount of losses you're willing to accept. Gaming will be suspended once you reach this limit.
Reality Checks
Enable regular popup reminders during your gaming sessions to help you track how long you've been playing and how much you've wagered.
Session Time Limits
Set the maximum duration for each gaming session. You will be automatically logged out when this time expires.
Self-Exclusion
If you feel you cannot control your gambling, you can self-exclude from Rocket Play Casino for a period you specify (minimum 6 months). During self-exclusion, your account will be suspended and you cannot access our services or place bets.
To activate any of these tools, please contact our customer support team or access your account settings.
Support Organizations & Resources
If you're struggling with gambling, professional help is available. Please reach out to one of these trusted organisations:
Australia
- Gambling Help Online: www.gamblinghelponline.org.au
Free and confidential telephone and online counselling service for people concerned about their own gambling or someone else's gambling. - Lifeline Australia: 13 11 14 (24/7)
Crisis support and suicide prevention service available 24 hours a day. - National Gambling Helpline: 1800 858 858 (Free call)
Confidential support for problem gambling.
United Kingdom
- GamCare: www.gamcare.org.uk
Free, confidential support for problem gamblers and their families. - GamStop: www.gamstop.co.uk
National self-exclusion scheme for online gambling.
Canada
- Responsible Gambling Council: www.responsiblegambling.org
Resources and support for responsible gambling across Canada.
United States
- National Council on Problem Gambling: www.ncpgambling.org
1-800-522-4700 (Helpline)
Information and referral services for problem gambling.
Germany
- Bundeszentrale fΓΌr gesundheitliche AufklΓ€rung: Federal Centre for Health Education
Provides information and support for problem gambling.
Need Help Right Now?
If you or someone you know is struggling with problem gambling, please reach out for help today. Problem gambling is a serious issue, but support and recovery are possible.
Don't waitβcontact one of the support organisations listed above or speak to a trusted friend or family member. Professional counsellors are available to listen and help without judgment.
You are not alone. Help is available.
This Responsible Gaming information is provided by Rocket Play Casino as part of our commitment to player safety and wellbeing. For the most current support resources and gambling helplines in your region, please visit the official websites listed above. If you wish to discuss responsible gaming options available through our platform, please contact our customer support team.